Warranty service

Have you purchased a product in our e-shop or showroom and encountered a problem while using it? It is not necessary to immediately send the product for a claim. Initial online diagnostics by our technician Ivan can be the first step to solving the problem. You can contact him at servis@bsacoustic.sk.

In the event that a product purchased in our e-shop or showroom has a technical defect that could not be removed even by online diagnostics, deliver the product to us personally or by a shipping company to the address:

BS Acoustic - Complaints
Radošovce 145
908 63 Radošovce

At the same time, we will ask you to fill in the complaint form so that we have basic information about the defect.

Aftersales service

We also provide post-warranty service for products purchased in our e-shop or showroom after the legal warranty period of 2 years has expired.

If you need to repair such a product, deliver it to us at the address:

BS Acoustic - Service
Radošovce 145
908 63 Radošovce

After the initial diagnosis, we will prepare and send you a price offer. Only after it is approved by you will we start the repair.

About us

We are a successful manufacturer and supplier of sound, multimedia and lighting technology with more than 30 years of experience. Our company was founded in 1993 and has since become a leading professional partner for audio solutions.

We design, manufacture, supply and install BS ACOUSTIC / BSA own brand products. We are also the exclusive distributor of TOP world brands for the Slovak and Czech markets.

The production and development of our products also includes testing based on the use of a modern measuring system in an acoustically modified measuring room.